Refund Policy
Diana Luxury offers refunds only in the following situations
- Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange a return and issue a full refund upon receiving the returned item.
We do not offer refunds for
- Change of mind
- Incorrect size selection (except for damaged/incorrect items)
- Items washed or worn
- Items purchased from the Sale section
- International orders
Please note
We recommend carefully reviewing product descriptions and pictures before ordering, as slight variations in color or finish may occur due to the handcrafted nature of the products.